Privacy Policy

Privacy & Data Handling

As part of Waveang Mobility Tech Private Limited’s services, we may receive certain information from wireless carriers, operators, or our clients, which may include:

  • Mobile Phone Numbers of end users
  • Geographic Location (in limited instances)
  • Personal Identification Number (PIN) (if applicable)
  • Mailing Address (if provided)
  • Message Content processed on behalf of clients, which may contain personal information

Role & Responsibilities

  • Waveang does not create, modify, or control the message content sent or received by our clients or end users.
  • We act solely as a passive conduit for transmitting messages between parties.
  • Our agreements with clients require them to obtain all necessary opt-ins and consents from end users before sending such information.

Data Protection & Compliance

  • All mobile user information collected is governed by Waveang’s Privacy Policy and internal policies related to confidential and personally identifiable information (PII).
  • Our client contracts include specific provisions ensuring that compliance-related obligations and message content remain the client’s responsibility.

For further inquiries, please contact your account manager or refer to our Privacy Policy.

Data Collection & Usage

1. Information We Collect

When you visit our website, we may collect non-identifying usage and statistical data to enhance the usefulness, quality, and performance of our services. This may include:

  • Visitor activity on the site, including navigation paths and browsing behavior
  • Time of visit and duration of site engagement
  • Technical data such as browser type, IP address, and operating system (PC, tablet, or mobile)

We reserve the right to publish anonymous, aggregate summary reports about site visitors for promotional purposes and as audience insights for advertisers. However, this does not include personal information—only general usage statistics.

2. Recommendations & Personalization

We use your personal data to:

  • Recommend features, products, and services that may be of interest to you
  • Identify your preferences and personalize your experience on our platform

3. Communication & Contact

We may use your personal information to communicate with you via phone, email, or chat regarding:

  • Service updates
  • Promotions and offers
  • Customer support requests

4. User-Provided Information

To access certain services, you may be asked to provide details such as:

  • Name
  • Company name
  • Phone number
  • Email address
  • Postal address

5. Cookies & Tracking Technologies

We may use cookies and similar tracking tools to collect, store, and analyze user activity. These technologies help us enhance site performance, improve user experience, and provide relevant content.

For more details, please refer to our Cookie Policy.

Cookie Policy

1. What Are Cookies?

Cookies are small files placed on your computer by web servers to store basic information, such as visitor preferences. They help enhance your browsing experience by:

  • Remembering your preferences for a more seamless visit
  • Improving site performance and analyzing visitor behavior

2. Types of Cookies We Use

We use two types of cookies:

✅ Session Cookies – Temporary cookies that are deleted when you close your browser.
✅ Persistent Cookies – Stored on your device after you close your browser, helping us remember your preferences for future visits.

Cookies do not personally identify you—they only recognize your browser unless you voluntarily provide your details, such as:

  • Saving your username and password for faster logins
  • Responding to promotional offers
  • Personalizing your experience on our site

3. Managing Your Cookie Preferences

You have the option to accept or decline cookies:

  • Most browsers automatically accept cookies, but you can modify your settings to decline them if you prefer.
  • If you choose to disable cookies, some site features may not function properly (e.g., signing in or using interactive elements).
  • If you are using a public computer, you can prevent cookies from storing your data by selecting the appropriate option on the sign-in page.

Clear GIFs (Web Beacons) Policy

1. What Are Clear GIFs?

Clear GIFs (also known as web beacons) are small, transparent images (typically 1×1 pixel) used alongside cookies to analyze visitor interactions on our website.

2. How We Use Clear GIFs

We utilize clear GIFs to:
✅ Track visitor behavior and improve user experience
✅ Measure engagement with pages, emails, and advertisements
✅ Optimize site content and marketing efforts

Clear GIFs may be embedded in:

  • Web pages on our site
  • Emails we send to you
  • Advertisements on our site and third-party platforms

3. Managing Clear GIFs

Because clear GIFs work alongside cookies, disabling cookies in your browser may also limit the functionality of clear GIFs. However, they may still appear in emails and advertisements.

Personal Information Sharing Policy

1. How We Use Your Information

Waveang collects and uses your personal information to:
✅ Contact you regarding your interest in our company and services
✅ Share updates about marketing promotions, events, and new offerings
✅ Enhance and improve the services we provide to you

Your information is stored securely and used only for the intended purpose.

2. When We Share Your Information

We do not share your personal information with third parties unless:
🔹 You provide explicit authorization for such sharing
🔹 Legal disclosure is required, such as:

  • Compliance with court orders, legal processes, or judicial proceedings
  • Protection of Waveang’s legal rights and user safety
  • Consultation with legal advisors for compliance and security matters

3. How We Protect Your Data

When sharing personal information as required, Waveang follows:
✔ Strict internal policies and procedures
✔ Applicable legal and security requirements
✔ Reasonable and appropriate safeguards to protect your privacy

Data Security & Protection

At Waveang, we prioritize the security of your personal information. We implement comprehensive technical and organizational security measures to protect your data against:
✔ Unauthorized or unlawful access, use, or modification
✔ Accidental loss, destruction, or damage

1. How We Protect Your Data

We use a multi-layered security approach, including:
🔹 Encryption & Secure Storage – Protecting sensitive information from unauthorized access
🔹 Access Controls & Authentication – Restricting data access to authorized personnel only
🔹 Regular Security Audits & Updates – Ensuring compliance with the latest security standards
🔹 Physical Security Measures – Protecting servers and data centers from unauthorized access

2. Security Limitations

While we take every reasonable step to protect your data, no system can be 100% secure. We cannot guarantee absolute security due to the nature of the internet and electronic storage. However, we continuously update and enhance our security measures to minimize risks.

Your Responsibility: To help protect your personal data, we recommend:
🔹 Using strong passwords and changing them regularly
🔹 Being cautious when sharing sensitive information online
🔹 Keeping your software and devices updated with security patches

If you have any security concerns or suspect unauthorized access, please contact our support team immediately.

Privacy Policy Updates & Revisions

Waveang may update this Privacy Policy periodically to reflect:
✔ Changes in features, services, or products
✔ Updates due to legal or regulatory requirements
✔ Industry best practices and security standards

1. Notification of Changes

🔹 The effective date is displayed at the bottom of each page, allowing you to check for updates.
🔹 If we make material changes regarding how we collect, use, or disclose information, we will notify users via a notice on the Site.

2. Staying Informed

We encourage users to review this policy regularly to stay informed about how we protect your data. Your continued use of our Site and services after any changes constitutes acceptance of the updated Privacy Policy.

Opt-Out of Communications

If you no longer wish to receive notifications or promotional communications from Waveang, you may unsubscribe by unchecking the box below.

🔹 Effect of Opting Out:
✔ You will no longer receive SMS, emails, or other promotional messages from Waveang.
✔ Transactional or service-related communications may still be sent as required.

🔹 How to Re-subscribe?
✔ If you change your mind, you can update your preferences anytime through your account settings or by contacting our support team.

Consent for Communication

By checking the box below, I voluntarily agree to receive communications from Waveang for notifications and promotional purposes.

✔ These communications may be sent via:

  • Messages
  • SMS Messages
  • Promotional or Informational Messages through mobile phones

✔ Consent is optional, and I understand that I can withdraw it at any time.

🔹 Important Note:

  • The opt-in form must include one of the above phrases for clarity.
  • If none of these terms are included in the opt-in form, they must be mentioned in the Terms of Service (ToS), with a link to the ToS provided in the opt-in form.